F.A.Q. & Facilities

  • Check-in time: from 2:30pm / Check-out time – strictly 11:00am

If you wish to check in very early in the morning you are required to Pre-register i.e. book and pay for the night before to guarantee an early check-in.

  • PRIVATELY OWNED APARTMENTS: please note: we are not a Hotel and there is no reception/office. Full details of the check-in procedure will follow via email upon confirmation of your booking.
  • HOUSEKEEPING: please note: the apartments are serviced once a week only.
  • LUGGAGE STORAGE: We do not offer luggage storage.

All floors have lifts to the ground level and car parks.  You will be issued with a security card to access the building and car park areas.  

On-site secure car parking available on request at $25 per day. (does not include the Aston Martin!)
Free Unlimited Wireless Internet – Ultra Fast Fibre
Modern tiled bathrooms with shower, hair dryer, laundry with auto washer and clothes dryer, ironing facilities in room. We supply handmade hand soaps, washing powder and laundry detergent.

All kitchens are fully equipped with a fridge freezer, dishwasher, oven, microwave, toaster and electric jug. We leave an assortment of complimentary teas, coffee and breakfast cereals on arrival together with fresh NZ milk.
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Baby port-a-cot with linen available at $10 per day with baby bath or highchair if requested. All apartments have Sky digital cable TV with sport and movie channels, DVD player, CD player, radio, free direct dial phone calls within Auckland. 

We are a 5 min walk to a gym and pools (Tepid Baths) on the corner of Lower Hobson St and Customs Street  West. They have great rates on a daily basis.  All new facilities.