Terms & Conditions

Payment Policy

Deposit:
A 25% non-refundable deposit with a minimum of one night's tariff and a maximum of NZ$500 is required by Visa, Diners Card, American Express or Mastercard to secure a booking. We prefer Visa card or DIRECT CREDIT 03 0219 0415163 02 Balance on arrival or 1 month in advance

Cancellation Policy

Cancellations incur a fee of 25% of the total cost. All cancellations must be made in writing including email before the expected arrival date otherwise the full accommodation cost will be charged. No refunds will be made should guests alter or leave before their reserved departure date.

Child Policy

Children are welcome.

Other

NOTE: Unlike a Hotel there is no 24 hour reception/office. You must contact us directly prior to your arrival so we can advise where we will meet you.
LATE ARRIVALS ( after 10:00pm ): arrangements will be made with you directly, with details of where to pick up the key and location of the apartment.